Privacy Policy

Effective Date: 19-02-2026
Website: www.sukhamyatra.com
Business Name: Sukham Yatra

1. Introduction

Welcome to Sukhamyatra.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book tours with us.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

  • Fill out the Contact Us form
  • Book a tour
  • Submit an inquiry
  • Respond to our ads (Instagram/Facebook lead forms)

We may collect:

  • Full name
  • Phone number
  • Email address
  • City/State
  • Gender, Age, Location area
  • Travel companions
  • Number of members
  • Health Status
  • Emergency contact details
  • Travel preferences
  • Number of travelers
  • Any information you voluntarily provide

Why We Collect This Information

We collect your information to:

  • Process and manage your tour enquiry or booking.
  • Contact you regarding your selected yatra or tour package.
  • Reserve transportation, accommodation, and other travel-related services.
  • Prepare group travel arrangements and passenger lists.
  • Provide important travel updates before and during your journey.
  • Improve our services and customer experience.
  • Comply with applicable legal and regulatory requirements where necessary.

We only collect information that is reasonably required to organize and manage your travel experience.

How Your Information Helps Us Organize Your Yatra

The information you provide enables us to plan and coordinate your journey efficiently. Depending on the tour, it may be used to:

  • Allocate seats on buses or other transport.
  • Arrange hotel accommodations.
  • Plan meals and group logistics.
  • Understand group size for operational planning.
  • Coordinate pickup and departure arrangements.
  • Communicate itinerary updates or schedule changes.
  • Provide better assistance during the tour.

Health and Emergency Information

Health-related information and emergency contact details are requested solely to help us provide better assistance during your journey.

If you voluntarily disclose medical conditions or mobility concerns, our team may use this information to:

  • Offer appropriate travel guidance.
  • Assist in emergency situations where reasonably possible.
  • Coordinate with emergency services or your nominated emergency contact if required.

Providing health information does not constitute medical advice or create a medical duty of care. Travellers remain responsible for ensuring they are medically fit to participate in the tour and for carrying any required medications.

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Time spent on site
  • Referral source

This data may be collected using cookies, tracking pixels, and similar technologies (including Meta Pixel).

3. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Process tour bookings
  • Provide customer support
  • Send booking confirmations and travel updates
  • Send promotional offers (if opted in)
  • Run targeted advertisements on platforms like Facebook and Instagram
  • Improve our website and services
  • Comply with legal obligations

WhatsApp and Other Communications

By submitting your enquiry or booking, you consent to Sukham Yatra contacting you through:

  • Phone calls
  • WhatsApp
  • SMS
  • Email

We may use these channels to send:

  • Booking confirmations
  • Payment reminders
  • Tour updates
  • Departure instructions
  • Itinerary changes
  • Customer support messages
  • Information about future tours, offers, or services that may interest you. You may opt out of promotional communications at any time while still receiving essential booking-related messages.

4. Meta (Facebook & Instagram) Advertising

We may use:

  • Meta Pixel
  • Custom Audiences
  • Conversion Tracking
  • Facebook/Instagram Lead Ads

These tools help us:

  • Measure ad performance
  • Show relevant advertisements
  • Retarget visitors who visited our website
  • Generate leads for group tours

Meta may collect or receive information from our website and use it according to their own data policy.

You can review Meta’s Privacy Policy here:
https://www.facebook.com/privacy/policy/

You can control ad preferences through your Facebook/Instagram settings.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic
  • Track advertising performance
  • Remember user preferences

You can disable cookies in your browser settings. However, some parts of the website may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Travel partners (hotels, transport providers, tour coordinators)
  • Payment processors
  • Advertising platforms (such as Meta)
  • Legal authorities if required by law

All third parties are expected to maintain confidentiality.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission is 100% secure.

8. Data Retention

We retain personal data only as long as necessary:

  • For tour processing
  • For customer service
  • For legal or tax compliance
  • For marketing (until you unsubscribe)

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw marketing consent
  • Opt-out of targeted advertising

To exercise your rights, contact us at:
📧 enquiry@sukhamyatra.com​
📞 +91-88476 68100

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.